Job Description
Join our dynamic team at MetroServe Solutions as an Entry-Level Customer Service Specialist! We're seeking enthusiastic individuals in Fort Worth with no prior experience to launch their careers in a supportive environment. Enjoy comprehensive training, flexible scheduling, and opportunities for growth within our thriving service company.
Why Work With Us?
• Competitive hourly wages with performance bonuses
• Paid training and career development programs
• Comprehensive health benefits (medical/dental/vision)
• Positive team culture with advancement opportunities
• Convenient Fort Worth location with free parking
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process customer orders and resolve service inquiries efficiently
- Utilize CRM software to document customer interactions and data
- Collaborate with team members to achieve departmental targets
- Participate in ongoing training to enhance product knowledge
- Maintain accurate customer records in company databases
- Support promotional campaigns and special events as needed
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Valid Texas driver's license (for occasional field visits)
- Pass background check and drug screening