Job Description
Join our growing team as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to provide exceptional support to our local clients. Enjoy a supportive environment with comprehensive paid training, career advancement opportunities, and competitive benefits. Perfect for career changers, recent graduates, or anyone looking to start their professional journey in Oklahoma City.
Why Join Us? • Paid on-the-job training • Health/dental/vision benefits • Flexible scheduling options • Quarterly performance bonuses • Direct career path to team lead positions
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using our proprietary CRM system
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to improve service processes
- Maintain detailed records of customer interactions
- Participate in weekly training sessions to enhance skills
- Support local community events as company ambassador
Qualifications
- No prior experience necessary - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods (if applicable to role)
- Valid Oklahoma driver's license (for occasional off-site duties)
- Background check and drug screen required post-offer