Job Description
Launch your career with Local Careers Inc., Oklahoma City's premier employer for entry-level professionals! We're seeking motivated individuals to join our dynamic customer service team. Enjoy competitive benefits, paid training, and a supportive work environment. Walk-in interviews held daily – no appointment needed!
Why Join Us?
• Industry-leading onboarding program
• Career advancement opportunities
• Flexible scheduling options
• Health/dental/vision benefits after 90 days
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training and skill development
- Uphold company standards for professionalism and compliance
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to multitask in fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation for daily shifts
- Must be available for flexible scheduling