Job Description
Ready to launch your career in customer service? Albuquerque Community Services is seeking passionate Entry-Level Customer Service Specialists to join our dynamic team! No experience needed – we provide comprehensive training and a supportive environment to help you thrive. Enjoy competitive pay, growth opportunities, and the chance to make a real impact in our community. Walk-in interviews are available every Tuesday and Thursday from 10 AM to 2 PM at our downtown Albuquerque office. Take the first step toward your future career today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve customer concerns efficiently using our CRM system and established protocols
- Process transactions, update records, and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team culture aligned with our customer-first values
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong communication skills and a customer-focused mindset
- Basic computer proficiency and ability to learn new software quickly
- Reliability and punctuality with strong work ethic
- Ability to thrive in a fast-paced team environment
- No prior experience required – training provided