Job Description
Join TechSolutions Inc. as an Entry Level IT Support Specialist and kickstart your career in Atlanta's thriving tech scene! We're seeking motivated individuals to provide essential technical support to our dynamic team. This full-time position offers hands-on experience with cutting-edge technology while fostering professional growth in a collaborative environment. If you're passionate about problem-solving and eager to learn, apply now to become part of our innovative team!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, peripherals, and software
- Document technical procedures and maintain accurate records
- Collaborate with senior team members to resolve complex issues
- Assist with network administration tasks and security protocols
- Train users on new technologies and best practices
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and security concepts
- Strong problem-solving and communication skills
- Certifications (CompTIA A+, Google IT Support) are a plus
- Ability to work independently and as part of a team
- Customer service mindset with attention to detail