Job Description
Join TechCorp Innovations as an Entry-Level IT Support Specialist and launch your career in Georgia's thriving tech scene! We're seeking motivated individuals to provide exceptional technical support to our growing team. You'll gain hands-on experience with cutting-edge systems while working alongside industry experts in a collaborative environment. Perfect for recent graduates or career changers looking to break into IT. Enjoy competitive compensation, comprehensive benefits, and growth opportunities within our Atlanta headquarters.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document technical issues and resolutions in service management systems
- Collaborate with senior IT staff on infrastructure projects
- Train users on new technologies and best practices
- Monitor system performance and security protocols
- Assist with AV equipment setup for meetings and events
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience highly valued
- Valid driver's license and reliable transportation
- Ability to lift 30 lbs for equipment maintenance