Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to deliver exceptional technical assistance to our clients in the Dallas area. This role offers hands-on experience with cutting-edge systems while providing a supportive environment for professional growth. Enjoy competitive compensation, comprehensive benefits, and opportunities for advancement in one of America's fastest-growing tech hubs.
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Train end-users on new technology implementations
- Monitor system performance and security protocols
- Assist with IT asset inventory and lifecycle management
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows OS and networking fundamentals
- Strong troubleshooting and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Willingness to obtain CompTIA A+ certification within 6 months
- Proficiency with Microsoft Office Suite