Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals ready to hit the ground running in Columbus, OH. This full-time role offers hands-on experience with cutting-edge systems while providing essential technical support to our clients. If you're passionate about technology and eager to learn, this is your opportunity to grow with a forward-thinking company.
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on system upgrades
- Manage user accounts and access permissions
- Monitor system performance and security protocols
- Train staff on new technologies and best practices
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience a plus
- CompTIA A+ certification (or willingness to obtain)