Job Description
Join our dynamic team as an Entry Level IT Support Specialist in San Jose! We're hosting walk-in interviews for motivated individuals ready to launch their tech careers. No appointments necessary – just bring your resume and enthusiasm. As a cornerstone of our IT department, you'll gain hands-on experience with cutting-edge technologies while supporting our Silicon Valley clients.
We offer competitive compensation, comprehensive benefits, and a collaborative work environment designed for growth. This is your opportunity to enter the thriving San Jose tech scene without prior experience.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage helpdesk tickets and user documentation
- Assist with network administration and security protocols
- Collaborate with senior engineers on complex projects
- Document IT processes and maintain knowledge base
- Participate in on-call rotation as needed
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work in fast-paced environment
- CompTIA A+ certification (or equivalent experience)
- Valid driver's license and reliable transportation