Job Description
Join our dynamic team at LocalConnect Staffing and kickstart your career immediately! We're seeking passionate Customer Service Representatives in San Antonio to deliver exceptional experiences to our diverse client base. Enjoy competitive pay, flexible scheduling options, and comprehensive training – no experience required! Perfect for career changers or those seeking fresh opportunities. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve billing and service issues efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to meet performance metrics
- Maintain detailed documentation of all interactions
- Identify upsell opportunities for existing clients
- Participate in ongoing training programs
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Basic proficiency with Microsoft Office Suite
- Customer service mindset and problem-solving abilities
- Reliable internet connection for remote work
- Flexible availability including weekends
- Background check and drug screen required