Job Description
Join our award-winning customer support team and become the voice of our brand! Sunshine Connect Solutions is seeking energetic professionals to fill immediate openings in our El Paso call center. Enjoy a modern workspace with flexible scheduling, comprehensive benefits, and opportunities for career growth. No experience necessary – we provide paid training!
What We Offer:
- Competitive hourly pay ($18-$22)
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Free parking and transit assistance
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with technical teams for complex issues
- Maintain customer satisfaction metrics
- Participate in ongoing training programs
- Support weekend/holiday shifts as needed
Qualifications
- High school diploma or equivalent
- Strong communication skills in English and Spanish
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Customer service mindset with problem-solving skills
- Reliable transportation to Gateway Blvd location
- Flexible availability including evenings/weekends
- No experience required – training provided