Job Description
Join our dynamic team in Virginia Beach and start your career immediately! Coastal Solutions Group is seeking passionate Customer Service Representatives to deliver exceptional support to our growing client base. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions are valued. No experience necessary – full training provided!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve issues efficiently while maintaining high satisfaction rates
- Update customer records in CRM systems with precision
- Collaborate with sales and support teams to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and customer-first mindset
- Reliable transportation to our Virginia Beach location
- Availability for flexible shifts (including weekends if needed)