Job Description
Ready to start your career immediately? LocalHire Solutions is seeking enthusiastic Customer Service Representatives in Fresno, NC. Enjoy competitive pay, flexible scheduling, and comprehensive training. Join our team today and make a difference in your community!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries and complaints using CRM systems
- Process orders, returns, and service requests efficiently
- Collaborate with team members to improve service quality
- Document all interactions accurately in company databases
- Meet performance metrics for call handling and resolution
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Basic computer proficiency with typing accuracy
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- No prior experience necessary - training provided
- Valid North Carolina work authorization