Job Description
Join our dynamic team at Dallas City Services and kickstart your career today! We're seeking enthusiastic individuals for immediate full-time positions in customer service. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Dallas. Apply now and start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls and inquiries with professionalism
- Resolve customer issues using CRM software and problem-solving techniques
- Document interactions accurately in company systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Support cross-functional initiatives as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening
- Immediate availability to start work