Job Description
Start your career TODAY with Nashville Metro Careers! We're seeking motivated Customer Service Specialists for immediate hire roles in the heart of Nashville. No experience needed – we provide comprehensive training and offer competitive benefits. Join our dynamic team and become part of Tennessee's thriving business community.
As a local leader in employment solutions, we connect talented individuals with top employers across Nashville and surrounding areas. Enjoy flexible scheduling, career growth opportunities, and the satisfaction of helping your neighbors find meaningful work.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently using our proprietary CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to improve service delivery
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team environment through daily stand-ups
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office suite
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Reliable transportation to our downtown Nashville location
- Must pass background check and drug screening