Job Description
Join CityCorp Solutions and start working immediately! We're seeking motivated individuals for our full-time customer service positions in Chicago. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary – we provide paid training!
As a customer service representative, you'll be the first point of contact for our clients, delivering exceptional service and resolving inquiries efficiently. Our Chicago-based team offers flexible scheduling and opportunities for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Chicago office
- Availability to work flexible shifts including weekends
- No prior experience necessary – training provided