Job Description
Join LocalHire Solutions, Columbus's fastest-growing community-focused employer, and launch your career with us! We're seeking passionate individuals to represent our clients' brands while making a real impact in the local economy. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your growth. Apply today and become part of Ohio's thriving job market!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently using CRM systems and internal knowledge bases
- Collaborate with cross-functional teams to improve service processes
- Maintain detailed records of customer interactions and transactions
- Proactively identify opportunities to enhance customer satisfaction
- Participate in ongoing training to refine product knowledge and soft skills
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of customer service or retail experience
- Proficiency with Microsoft Office Suite and CRM software
- Excellent verbal/written communication and problem-solving abilities
- Strong organizational skills and attention to detail
- Ability to work flexible hours including evenings/weekends
- Valid Ohio driver's license (for occasional client site visits)