Job Description
Join LocalHire Now and enjoy the benefits of local hiring with weekly pay! We're seeking passionate Customer Service Representatives in Dallas, TX to support our growing community. This full-time role offers immediate start, competitive wages, and the stability of working with a trusted local employer. No experience necessary—we provide comprehensive training to set you up for success. Embrace the flexibility of weekly paychecks while building a meaningful career in North Carolina's thriving service sector.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and process orders accurately using our proprietary software
- Collaborate with team members to deliver seamless customer experiences
- Document interactions and maintain detailed case records in CRM systems
- Meet daily performance metrics for call volume and resolution times
- Identify upsell opportunities to enhance customer satisfaction
- Participate in weekly team training sessions to refine skills
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication skills and problem-solving abilities
- Ability to work flexible hours including weekends
- Proficiency with basic computer applications
- Valid government-issued ID and right to work in the US
- Pass background check and drug screening
- Residency within 25 miles of Dallas, NC required