Job Description
Are you a night owl looking for a stable, high-paying position? Apex Support Systems is currently hiring for Night Shift Customer Support Specialists in San Francisco, CA.
We offer a unique opportunity to work in a quiet, focused environment during the late hours of the night. This role is perfect for those seeking a career with immediate start availability and a clear path for advancement.
Why Choose Us?
- Immediate start available for qualified candidates.
- Competitive night shift differential pay.
- Health, dental, and vision insurance.
- Modern office environment with high-speed internet.
Responsibilities
- Monitor and respond to incoming customer inquiries via email and live chat during night hours.
- Process orders, returns, and account adjustments with high accuracy.
- Maintain accurate records of all customer interactions in the CRM system.
- Assist in troubleshooting technical issues for remote clients.
- Collaborate with the day-shift team to ensure seamless workflow transitions.
Qualifications
- Must be available to work a full-time night shift schedule (e.g., 10:00 PM – 6:00 AM).
- High school diploma or equivalent required; associate’s degree preferred.
- Proven experience in customer service or data entry.
- Excellent typing speed and accuracy (40+ WPM).
- Reliable internet connection and a dedicated home office setup.