Job Description
Join Urban Hospitality Group's vibrant team at our downtown Boston location! We're seeking enthusiastic part-time Customer Experience Specialists to deliver exceptional service at our premium lifestyle boutique. Enjoy a flexible schedule while working in a dynamic environment where your passion for hospitality makes a real difference. Perfect for students, career-changers, or those seeking supplemental income in Boston's bustling Seaport District.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory with precision and assist with visual merchandising
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with cross-functional teams to enhance guest experiences
- Support seasonal promotions and special event activations
- Maintain pristine store standards through daily upkeep routines
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Exceptional communication skills with a warm, approachable demeanor
- Ability to multitask in fast-paced environments during peak hours
- Basic proficiency with POS systems and inventory software
- Flexible availability including weekends and holidays
- Strong attention to detail and organizational skills
- Valid Massachusetts driver's license (for occasional errands)