Job Description
Are you looking for a rewarding part-time opportunity in the heart of Virginia Beach?
Apex Support Systems is expanding our team and is looking for dedicated individuals to join us. We offer a dynamic work environment, competitive pay, and the flexibility you need to balance your personal and professional life.
Why Join Us?
- Competitive hourly wage ($15.00 - $22.00)
- Flexible scheduling options
- Comprehensive training and development
- A supportive and inclusive team culture
About the Role:
We are seeking a detail-oriented Part-Time Customer Service Associate to provide exceptional support to our clients. In this role, you will serve as the first point of contact, ensuring customer satisfaction and fostering long-term relationships.
We are committed to hiring the best talent in Virginia Beach. If you are ready to start your career with a company that values your contributions, we want to hear from you.
Responsibilities
- Greet and assist customers via phone, email, and in-person inquiries.
- Resolve product and service issues efficiently while maintaining a positive demeanor.
- Update customer information and maintain accurate records in our CRM system.
- Collaborate with team members to improve service processes.
- Handle transactions and process returns or exchanges as needed.
- Communicate product knowledge clearly to diverse audiences.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Reliable internet connection and transportation for on-site shifts.
- Ability to work independently and as part of a team.