Job Description
Are you looking for a rewarding part-time opportunity in the heart of Fresno? Join the dynamic team at Apex Retail Solutions, where we prioritize customer satisfaction and employee growth. We are currently seeking enthusiastic individuals to join our expanding workforce in a fast-paced, friendly environment.
As a Part-Time Customer Service Associate, you will be the face of our brand, ensuring every customer has a positive shopping experience. We offer a flexible schedule, competitive pay, and a supportive team culture that values your contribution. If you are ready to take the next step in your career while enjoying a healthy work-life balance, we want to hear from you.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor to ensure a high-quality shopping experience.
- Operate the point-of-sale (POS) system accurately, processing transactions and handling returns or exchanges efficiently.
- Stock shelves and maintain a clean, organized, and visually appealing sales floor according to company standards.
- Answer incoming customer inquiries via phone or email in a timely and helpful manner.
- Collaborate with team members to achieve daily sales goals and operational targets.
- Stay informed about product knowledge, promotions, and company policies to provide accurate information to shoppers.
Qualifications
- High school diploma or equivalent; prior retail or customer service experience is a plus but not required.
- Excellent verbal communication skills and the ability to engage with a diverse range of customers.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- Ability to stand for extended periods and perform light physical activities, including lifting boxes up to 25 lbs.
- Basic computer proficiency and comfort with using handheld scanners and POS systems.
- Reliable transportation and flexibility to work varying shifts, including weekends and holidays.