Job Description
Are you looking for part-time jobs in Memphis, TN that offer flexibility and professional growth? Memphis Solutions Group is currently seeking a dedicated Part-Time Customer Service Representative to join our thriving team. We are committed to providing top-tier service to our community and are looking for individuals who are passionate about helping others.
In this role, you will serve as the first point of contact for our clients, ensuring their needs are met with efficiency and a smile. Whether you are a student balancing coursework or a professional seeking a secondary income, this position offers a fantastic opportunity to develop your skills in a supportive environment.
Key Highlights:
- Flexible scheduling to accommodate your lifestyle.
- Competitive hourly wage ($15.00 - $19.00).
- On-the-job training and development opportunities.
- A positive and inclusive work culture.
We invite you to take the next step in your career by applying for this exciting opportunity today.
Responsibilities
- Greet and assist customers in a friendly and professional manner, providing accurate information about our products and services.
- Answer incoming calls and emails promptly, ensuring high-quality communication and resolution.
- Resolve customer inquiries and complaints effectively, maintaining a focus on customer satisfaction.
- Update and maintain accurate records of customer interactions and transactions in our database.
- Collaborate with the sales and support team to meet daily and weekly operational goals.
- Process transactions and manage basic administrative tasks as required.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to work a variety of shifts, including weekends and holidays.
- Proficiency with basic computer applications and data entry.
- A positive attitude and a willingness to learn new processes quickly.