Job Description
Are you looking for hiring near me part time jobs in Washington DC? Metro Customer Care is seeking a dedicated and friendly Part-Time Customer Service Representative to join our vibrant team in the heart of the nation's capital.
We pride ourselves on delivering exceptional service to our clients and community. As a part-time team member, you will enjoy the flexibility of a schedule that fits your life while contributing to a company that values your hard work and dedication.
Why Work With Us?
- Prime location in Washington, DC.
- Competitive hourly wage with performance bonuses.
- Flexible scheduling options.
- Opportunity to gain valuable experience in a corporate environment.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, billing questions, and account troubleshooting.
- Maintain accurate and up-to-date records of all customer interactions in our database systems.
- Resolve customer complaints and escalate complex issues to the supervisor when necessary.
- Collaborate with the sales team to identify opportunities for cross-selling and service improvement.
- Ensure a clean and organized workspace to promote an efficient work environment.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work a flexible schedule, including evenings and weekends if needed.
- A positive attitude and a genuine desire to help others succeed.