Job Description
Join our dynamic team at Urban Solutions Group and kickstart your career immediately! We're seeking energetic Part-Time Customer Service Specialists in Philadelphia to deliver exceptional experiences to our growing client base. This flexible role offers competitive pay, on-the-job training, and the opportunity to work with a forward-thinking company dedicated to innovation and community impact. Perfect for students, career changers, or those seeking flexible hours without sacrificing growth potential.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Process transactions and maintain accurate client records
- Collaborate with team members to improve service workflows
- Support marketing initiatives through client engagement
- Adhere to company policies and regulatory compliance standards
- Identify upselling opportunities to drive revenue growth
Qualifications
- High school diploma or equivalent (college students welcome)
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office and POS systems
- Ability to work flexible shifts including evenings/weekends
- Philadelphia residency required (local hiring focus)
- Valid Pennsylvania ID and reliable transportation