Job Description
Are you seeking flexible employment opportunities in the heart of Milwaukee? Horizon Talent Solutions is currently accepting applications for dynamic Part-Time professionals to join our thriving team. We pride ourselves on providing a modern, inclusive, and high-conversion work environment where your contributions make a tangible impact.
In this role, you will engage directly with our clients, ensuring seamless operations and delivering exceptional service. Whether you are a student looking for evening shifts or a professional seeking a work-life balance, this position offers the flexibility you need with the professional growth you deserve.
Why Join Us?
• Competitive hourly rate
• Flexible scheduling to fit your lifestyle
• Opportunity for professional development
• Supportive and collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on high-quality, rapid resolution.
- Assist in maintaining accurate and up-to-date client records and digital databases.
- Collaborate with cross-functional teams to identify solutions for complex service issues.
- Perform data entry and administrative support tasks to ensure smooth daily operations.
- Adhere to company policies and quality assurance standards for all customer interactions.
- Proactively identify opportunities to improve service processes and efficiency.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service or administrative support is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Excellent verbal and written communication skills with a professional tone.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Strong problem-solving abilities and a customer-centric attitude.