Job Description
Join our dynamic team in Virginia Beach and start immediately! Coastal Solutions Group is urgently seeking passionate Customer Service Representatives to deliver exceptional experiences for our growing client base. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make an immediate impact. Perfect for local job seekers looking for stable careers with rapid onboarding.
Responsibilities
- Handle inbound/outbound calls and emails with professionalism
- Resolve customer inquiries efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset