Job Description
Join our dynamic team at TechHire Solutions and kickstart your career in Portland's thriving tech scene! We're urgently hiring a motivated Tech Support Specialist to deliver exceptional service to our clients. This is your chance to make an immediate impact while growing professionally in a fast-paced environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Install and configure operating systems and applications
- Document all IT incidents and resolutions in service desk systems
- Train users on best practices for data security
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and proactively address vulnerabilities
Qualifications
- High school diploma or equivalent; Bachelor's degree preferred
- 1+ years of technical support or help desk experience
- Proficiency with Windows/macOS and networking fundamentals
- CompTIA A+ certification or equivalent
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid Oregon driver's license for occasional site visits