Job Description
Join MetroConnect Solutions immediately! We're urgently hiring passionate Customer Service Representatives for our Seattle headquarters. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment. Perfect for local job seekers ready to start their career fast. Walk-in interviews welcome!
Responsibilities
- Handle inbound/outbound customer calls and resolve inquiries
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Maintain high customer satisfaction metrics
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficient with Microsoft Office applications