Job Description
Immediate opportunities for motivated individuals! Join our dynamic team at Minneapolis City Employment Services. We're hosting walk-in interviews for full-time Customer Service Representatives. No appointment needed—just bring your resume and enthusiasm! Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Walk-ins welcome Monday-Friday, 9 AM-4 PM. Don't miss this chance to jumpstart your career in Minneapolis!
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Resolve issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for customer satisfaction
- Assist with training new team members
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Proficiency with Microsoft Office and CRM software
- Positive attitude with customer-first mindset