Job Description
Join our dynamic team in Milwaukee and make an immediate impact! We're urgently hiring for an IT Support Specialist to provide critical technical assistance to our growing client base. This is your opportunity to start your career with a forward-thinking company offering competitive compensation, comprehensive benefits, and rapid advancement opportunities.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows and macOS systems
- Implement cybersecurity protocols and conduct regular vulnerability assessments
- Manage cloud infrastructure including AWS and Microsoft Azure environments
- Provide user training on new technologies and best practices
- Document technical procedures and maintain knowledge base articles
- Collaborate with development teams on system integration projects
Qualifications
- 3+ years in IT support or system administration
- CompTIA Security+ or equivalent certification required
- Proficiency in PowerShell and Python for automation
- Experience with Active Directory and enterprise networking
- Strong problem-solving skills with customer-focused mindset
- Ability to work flexible hours including occasional on-call duties