Job Description
We are seeking a dedicated Weekend Customer Service Representative to join our dynamic team in Jacksonville, FL. This is an excellent opportunity for individuals looking for a stable role with the flexibility of weekend-only hours. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you.
As a key member of our support team, you will serve as the primary point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. We pride ourselves on a supportive work environment where your contributions directly impact our success and customer loyalty.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a friendly and professional manner.
- Process sales transactions accurately and efficiently using POS systems.
- Resolve customer complaints and issues with a focus on customer satisfaction and retention.
- Maintain a clean, organized, and welcoming environment for all visitors.
- Collaborate with team members to ensure smooth weekend operations.
- Update customer records and process returns or exchanges as needed.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to work weekends (Saturday and Sunday) reliably.
- Basic computer literacy and familiarity with point-of-sale systems.
- Ability to stand and move around the store for extended periods.