Job Description
Join our vibrant team as a Weekend Shift Customer Service Associate in Louisville! We're seeking energetic individuals to deliver exceptional service while enjoying a flexible schedule that preserves your weekdays. Perfect for students, parents, or anyone seeking work-life balance. Competitive pay, comprehensive training, and a supportive environment await you.
As the face of our operations, you'll create memorable customer experiences while maintaining efficient weekend workflows. We value reliability, positivity, and a strong work ethic. If you thrive in dynamic settings and want to make a difference in your community, apply today!
Responsibilities
- Provide exceptional customer service across all touchpoints including in-person and phone interactions
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory, stock shelves, and ensure store presentation standards are met
- Collaborate with team members to resolve customer inquiries and operational challenges
- Execute weekend opening/closing procedures including safety checks and cash reconciliation
- Train on product knowledge to assist customers with informed recommendations
- Report maintenance issues and implement loss prevention measures
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced environments
- Flexibility to work Saturdays and Sundays, plus occasional holidays
- Basic math proficiency for transaction processing and inventory tasks
- Ability to stand for extended periods and lift up to 30 pounds
- Positive attitude and commitment to teamwork excellence