Job Description
Join our dynamic team and enjoy the flexibility of weekly pay in the heart of Los Angeles! We're seeking motivated Customer Service Specialists to deliver exceptional experiences while maintaining a healthy work-life balance. Perfect for students, gig workers, and professionals seeking immediate income without waiting for bi-weekly cycles. Our modern downtown office offers collaborative spaces and growth opportunities in a fast-paced retail environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Collaborate with team to maintain inventory accuracy
- Utilize CRM software to document interactions and track resolutions
- Upsell products based on customer needs and trends
- Assist with visual merchandising and store presentation
- Participate in weekly team meetings to share insights
Qualifications
- High school diploma or equivalent; college students welcome
- 6+ months customer service or retail experience preferred
- Strong verbal communication and active listening skills
- Ability to work evenings/weekends (20-30 hours/week)
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown location
- Ability to stand for extended periods