Job Description
We are seeking a dedicated Customer Service Representative to join our growing team in Orlando, FL. This is an excellent opportunity for motivated individuals looking to start their career in customer support with no prior experience required. We provide comprehensive on-the-job training to help you succeed.
As a key member of our support team, you will be the first point of contact for our clients, ensuring their needs are met efficiently and professionally. We pride ourselves on a positive work environment and offer competitive benefits.
Why Apply?
- No experience needed – full training provided.
- Competitive hourly wage ($18.00 - $22.00).
- Opportunity for growth and advancement.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Accurately document all customer interactions and account information in our CRM system.
- Collaborate with team members to ensure seamless service delivery.
- Assist in the onboarding process for new clients or team members.
- Stay updated on company products and services to provide accurate information.
Qualifications
- High school diploma or GED equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency and typing skills.
- Reliable internet connection and a quiet workspace (if remote).
- A positive attitude and a willingness to learn.
- No prior work experience required; we value attitude over experience.