Job Description
Are you looking for a rewarding career in Wichita, KS without the need for prior experience? Global Connect Solutions is seeking motivated individuals to join our growing team. We provide comprehensive training, so if you have a strong work ethic and a desire to learn, we want to hear from you.
As a Customer Service Representative, you will be the face of our brand, assisting clients with inquiries and ensuring their satisfaction. We believe in promoting from within and offer clear pathways for career advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Enter and maintain accurate customer data in our CRM systems.
- Process orders, returns, and exchanges efficiently.
- Collaborate with team members to meet daily sales and service targets.
- Resolve customer complaints and escalate complex issues to management.
- Maintain a clean and organized workspace.
Qualifications
- High School Diploma or GED equivalent (preferred).
- Basic computer proficiency and typing skills (40+ WPM).
- Strong communication skills, both verbal and written.
- Reliable internet connection and a quiet workspace.
- A positive attitude and willingness to learn new processes.
- Ability to work full-time hours, including weekends if necessary.