Job Description
Join our dynamic team and get paid DAILY! FlexPay Staffing Solutions is urgently hiring Customer Service Representatives in San Jose, CA. This is your opportunity to start immediately with competitive pay and flexible scheduling. We value your skills and offer a supportive environment where your contributions are recognized every single day.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve customer issues using CRM systems and internal resources
- Process transactions and update customer records accurately
- Meet daily performance metrics for call volume and resolution time
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient with Microsoft Office and CRM software
- Strong communication and problem-solving abilities
- Ability to work in a fast-paced environment
- Reliable transportation to San Jose location
- Flexible availability including weekends