Job Description
Start your career journey with Detroit Community Services! We're seeking enthusiastic individuals with no prior experience to join our customer service team. This is your opportunity to gain valuable professional skills while making a positive impact in our community. We provide comprehensive training and a supportive work environment designed for growth. If you're a motivated team player with strong communication skills, we encourage you to apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our digital systems
- Assist clients with inquiries and resolve issues efficiently
- Maintain organized records and documentation
- Collaborate with team members to ensure smooth operations
- Participate in ongoing training programs
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent (or currently enrolled)
- Strong communication and interpersonal skills
- Basic computer literacy
- Reliable transportation to our downtown Detroit location
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn