Job Description
Join Cleveland Community Solutions and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to join our supportive team. As a Customer Service Associate, you'll be the friendly face of our organization, helping clients with inquiries, resolving issues, and ensuring exceptional experiences. We provide comprehensive training and a clear career path for growth. If you're a people person with a positive attitude and ready to learn, apply today!
Responsibilities
- Assist customers via phone, email, and in-person inquiries
- Process transactions and maintain accurate records
- Collaborate with team members to resolve client issues
- Adhere to company policies and service standards
- Contribute to a positive team environment
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Reliable transportation to downtown Cleveland
- Flexible availability including weekends
- Positive attitude and willingness to learn