Job Description
Launch your career with Horizon Solutions Group! We're seeking enthusiastic Entry-Level Customer Service Associates in San Diego. No experience required – we provide comprehensive training to help you thrive. Join our supportive team and develop valuable skills while serving diverse clients. Enjoy flexible scheduling and opportunities for growth within our expanding organization.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues
- Follow established protocols for customer interactions
- Contribute to a positive team environment
- Complete product knowledge training modules
- Support departmental improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Strong attention to detail
- Proficiency with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Harbor Island location
- Openness to flexible scheduling (weekends/holidays)