Job Description
Join our vibrant team at Nashville Community Services and kickstart your career with no prior experience required! We're seeking enthusiastic individuals to deliver exceptional customer experiences while serving Nashville's diverse community. Enjoy comprehensive training, flexible scheduling, and opportunities for growth in a supportive environment. If you're passionate about helping others and ready to build new skills, this is your perfect entry point into the workforce.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve customer concerns efficiently
- Participate in ongoing training programs to enhance service skills
- Support community outreach initiatives during local events
- Adhere to company policies and data security protocols
- Contribute to a positive team culture through open communication
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Basic computer proficiency (typing, email, navigation)
- Ability to stand/walk for extended periods (if required)
- Willingness to work flexible shifts including weekends
- No previous experience necessary – full training provided
- Valid Tennessee ID or driver's license
- Background check clearance required