Job Description
Join our dynamic team at Texas Retail Solutions as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to kickstart their careers in a supportive environment. Enjoy competitive pay, comprehensive training, and opportunities for growth within our rapidly expanding company. Located in the heart of Austin, we offer a vibrant workplace culture with flexible scheduling and full-time benefits.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Document customer interactions in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Austin location
- No prior experience required - training provided!