Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience is needed – we provide comprehensive training to launch your career. Ohio Solutions Group is a rapidly growing company offering competitive benefits, career growth opportunities, and a supportive work environment. Help us deliver exceptional service to clients while building valuable skills for your future.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Columbus office