Job Description
Launch your career with no experience required! Community Connect Solutions is seeking enthusiastic individuals to join our customer service team in Pittsburgh. We provide comprehensive training and a supportive environment to help you succeed. If you're a people person with a positive attitude, this is your opportunity to grow with us.
Why Join Us?
- Free paid training program
- Clear career advancement path
- Health benefits after 90 days
- Team-based culture with mentorship
- Modern downtown office near public transit
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Update customer records in CRM systems
- Collaborate with team members to improve service quality
- Follow company scripts and protocols
- Document interactions accurately
- Meet performance metrics for response times
Qualifications
- No experience required – we train from scratch!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive and patient demeanor
- Reliable transportation to downtown Pittsburgh
- Must pass background check