Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Baltimore's thriving service industry! No prior experience is required—we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our supportive environment. If you're a motivated individual with excellent communication skills and a passion for helping others, we want to meet you!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Assist customers with product information and service options
- Collaborate with team members to resolve customer issues efficiently
- Contribute to a positive and inclusive workplace culture
- Complete training modules to develop product knowledge and service skills
- Maintain organized records of customer interactions and transactions
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required—training provided
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown Baltimore location
- Ability to stand for extended periods during shifts