Job Description
Start your career journey with Capital Connect Solutions! We're seeking motivated individuals passionate about serving our community. No prior experience is required – we provide comprehensive training to help you thrive in a dynamic environment. Enjoy competitive pay, growth opportunities, and a supportive team culture right here in Washington DC.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Assist clients with account inquiries, billing questions, and product information
- Maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex issues
- Contribute to a positive and inclusive workplace environment
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new software
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Valid government-issued ID and authorization to work in the US
- No prior experience necessary – training provided!