Job Description
Ready to launch your career in Wichita? Premier Support Solutions is hiring passionate Entry-Level Customer Service Representatives for immediate openings with walk-in interviews! Join our award-winning team and deliver exceptional service while growing professionally in a dynamic environment. No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a supportive culture focused on your development. Your journey starts here!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response times
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Reliable transportation to our Wichita office
- Availability for flexible shifts including weekends