Job Description
Are you looking for entry level jobs in Mesa, AZ? We want to meet you.
Valley Home Services is a leading provider of home services in the Greater Phoenix area. We are currently seeking a motivated, entry-level Customer Service Representative to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in a stable, professional environment with room for growth.
As a Customer Service Representative, you will be the face of our company, helping local Mesa residents with their service needs. We offer comprehensive training, competitive pay, and a supportive culture that values your contributions.
Why Join Us?
- Competitive Pay: $18.00 - $24.00 per hour based on experience.
- Benefits: Medical, dental, and vision insurance available after 90 days.
- Training: Paid on-the-job training with no prior experience required.
- Growth: Clear pathways for career advancement within the company.
Responsibilities
- Greet and assist customers in person, via phone, or through email with a friendly and professional demeanor.
- Answer incoming inquiries regarding services, pricing, and scheduling.
- Process service requests and accurately document all customer interactions in our CRM system.
- Resolve customer complaints and issues in a timely and efficient manner to ensure high satisfaction.
- Collaborate with the sales and operations team to meet daily and monthly performance targets.
- Stay updated on company products and services to provide accurate information.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Basic computer proficiency and ability to learn new software quickly.
- Must be available to work full-time, including weekends and holidays as needed.