Job Description
Are you looking to launch your career in the heart of Atlanta, GA? Metro Atlanta Support Services is currently seeking motivated individuals to join our dynamic team. We specialize in providing top-tier customer support and logistics solutions to a diverse clientele.
We are proud to be an equal opportunity employer that believes in promoting from within. While prior experience is a plus, it is not mandatory. We offer comprehensive paid training and mentorship programs designed to help you succeed. If you are a hardworking individual with a positive attitude and a desire to learn, we want to meet you.
Join us and become part of a company that values your growth and contribution to the Atlanta community.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions.
- Assist clients with inquiries regarding products, services, and account information.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with team members to resolve complex customer issues.
- Document customer interactions and feedback in our CRM systems.
- Maintain a clean, organized, and professional work environment.
- Adhere to all company policies and operational procedures.
Qualifications
- No prior experience required; we provide full training.
- High school diploma or GED equivalent.
- Strong verbal communication skills with a friendly demeanor.
- Basic computer proficiency and typing speed.
- Ability to work flexible hours, including weekends and holidays.
- Reliable transportation to our Atlanta office location.
- A valid driver's license is preferred.