Job Description
Are you looking for a fresh start in Wichita, Kansas? We are currently seeking motivated individuals to join our growing team as Entry Level Customer Service Representatives. We value enthusiasm and a willingness to learn above all else. No prior experience is necessary; we provide comprehensive on-the-job training to get you up to speed.
As a member of our team, you will be the face of our company, helping clients resolve their issues and ensuring their satisfaction. This is a fantastic opportunity for students, career changers, or anyone looking to enter the workforce.
Responsibilities
- Answer and screen incoming calls and emails in a professional and courteous manner.
- Resolve customer inquiries and complaints with patience and efficiency.
- Assist customers in navigating our products and services.
- Update customer account information accurately in our CRM system.
- Collaborate with team members to meet daily performance goals.
- Identify opportunities to upsell products based on customer needs.
Qualifications
- High school diploma or GED equivalent is required.
- Must be 18 years of age or older.
- Reliable transportation is required for this location.
- Strong verbal and written communication skills.
- Basic computer literacy and typing skills.
- A positive attitude and a desire to learn new skills.